top of page

Privacy Policy


Effective Date: January 1, 2025

At The Barr Brown Agency (“we,” “us,” “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our life and health insurance services, tax preparation services, and any other products or services we provide (“Services”).

 

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through our website, mobile applications, electronic communications, in-person interactions, and any other means relating to our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

 

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request insurance quotes (e.g., life, health, or other forms of insurance).

  • Use our tax preparation services.

  • Enroll in or purchase a policy or other financial product.

  • Communicate with us via phone, email, or in person.

  • Submit forms, documents, or supporting materials.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.All the above categories exclude text messaging originator opt-in data and consent: this information will not be shared with any third parties

Examples of personal information we collect include:

  • Contact details: Name, address, email, and phone number.

  • Identification details: Date of birth, Social Security Number (as required for insurance or tax prep services), driver’s license number.

  • Financial details: Income information, credit history, tax documents.

  • Health-related information: Medical history, current health conditions, and other information necessary for life and health insurance coverage. We strive to collect only the minimum amount of health information necessary.

  • Transactional data: Records of products or services purchased, payment history, and claims history.

 

3. How We Use Your Information

We use your personal information for the following purposes:

  1. Providing Services: To create, maintain, and administer insurance policies, process claims, and complete tax preparation services.

  2. Customer Support: To respond to your inquiries, update you on policy changes, handle billing matters, and address other service-related issues.

  3. Legal and Compliance: To comply with applicable laws, regulations, and contractual obligations, including those related to health insurance, tax regulations, and other financial services.

  4. Marketing and Communications: To send you updates about new services, policy benefits, and other relevant information. You can opt out of marketing communications at any time.

  5. Internal Analytics: To analyze usage trends, measure effectiveness of our marketing, and improve our Services.

 

4. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share information under the following circumstances:

  • With Service Providers: We may disclose personal information to third parties who perform services on our behalf, such as insurance carriers, reinsurers, tax software providers, IT support, and payment processors.

  • With Affiliates and Partners: We may share information with business partners and affiliates when necessary to offer you certain products or services, or to facilitate your requests.

  • Legal Compliance and Protection: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas). We may also disclose information if it is necessary to protect our rights, property, or safety, or that of our clients or others.

  • Business Transactions: In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer personal information as part of the transaction.

 

5. Cookies and Tracking Technologies

Our website and online services may use cookies, web beacons, and similar tracking technologies to:

  • Optimize user experience and remember your preferences.

  • Collect website usage data to improve our content and offerings.

  • Measure the effectiveness of our marketing campaigns.

You can adjust your browser settings to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you choose to disable cookies, some features of our Services may not function properly.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (e.g., SSL or TLS)

  • Secure data storage with restricted access

  • Regular risk assessments and internal audits

Despite our efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. After this period, we securely delete or anonymize your data.

 

8. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information and terminate the account if applicable.

 

9. Links to Third-Party Websites

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked third-party sites before sharing your personal information with them.

 

10. Your Rights and Choices

Depending on applicable law, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you.

  • Correcting or updating your personal information.

  • Deleting your personal information.

  • Withdrawing consent to certain uses of your information.

To exercise these rights, please contact us using the details in the Contact Us section.

 

11. HIPAA Compliance (For Health Insurance Services)

For certain life and health insurance services, we may be subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards and comply with all HIPAA requirements when handling Protected Health Information (PHI). For more detailed information on our HIPAA practices, please contact us directly.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

bottom of page